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STAKEHOLDER |
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| We place great importance on corporate social responsibility and extend it to our employees, customers, shareholders, suppliers, communities, and the environment. Accordingly, we draft, plan, supervise, and implement our corporate social responsibility policies and action plans, aimed at promoting honest business practices and oversight processes. Furthermore, we advocate for open communication and designate specific personnel to meet your needs. We also gather all your feedback from various sources and provide our explanations and follow-up actions. |
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| Important Issues of Concern: |
- Labor-Management Relations
- Non-Discrimination
- Anti-Corruption |
- Occupational Health and Safety
- Diversity and Equal Opportunity
- Compliance with Social Regulations |
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| The company's main responsibilities: |
- Ensure and respect human rights
- Employee development
- Safe and healthy environment |
| Communication channels and response methods: |
- Regular communication meetings between supervisors and colleagues
- Sexual harassment complaint hotline and email
- Dedicated health care professionals and regular occupational health physicians on-site to provide medical consultation and services for employees
- Annual health check-ups and consultations for employees
- Establishing an email inbox and contact phone number on the company website to create a smooth communication channel between employees and the company |
| Contact person and contact information |
Jin-jin Yeh / HR Manager
TEL:06-5055858#121
E-mail:hr@mail2.chieftek.com |
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| Important Issues of Concern: |
- Commitment to Integrity and Cleanliness
- Commitment to Not Using Harmful Substances
- Supplier Environmental Assessment
- Social Responsibility and Regulatory Compliance |
- Transaction Security
- Product Usage Instructions
- Customer Privacy and Transaction Confidentiality
- Compliance with Product Liability Regulations |
| The company's main responsibilities: |
- Provide market-competitive and high-quality products and technical services.
- Offer comprehensive solutions that include software and hardware, from components and modules to subsystems, to enhance customer reliance.
- Establish long-term, close, and trust-based partnerships with customers.
- Promote and provide training on customer privacy and transaction confidentiality considerations. |
| Communication channels and response methods: |
- Customer Credit Limit Assessment and Updates
- Customer Satisfaction Surveys
- Participate in various technical forums, seminars, and exhibitions periodically
- Comply with customer requirements and audits related to products, environment, and responsibilities, while collaborating on prevention and continuous improvement
- Publish technical or product update information on the official website, online platforms, technical publications, and magazines
- Product User Manuals
- Establish an email inbox and contact phone number on the company website to create a smooth communication channel between customers and the company |
| Contact person and contact information |
Demeter Hsu / Special Assistant
TEL:06-5055858#160
E-mail:sales004@mail2.chieftek.com
Chyong-In Perng / International sales director
TEL:06-5055858#181
E-mail:perng@mail2.chieftek.com
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| Important Issues of Concern: |
- Market Image
- Economic Performance
- Compliance with Environmental Regulations
- Supplier Labor Assessment
- Non-Discrimination |
- No Forced Labor
- Anti-Corruption
- Compliance with Social Regulations and Supplier Social Impact Assessment
- Compliance with Product Liability Regulations |
| The company's main responsibilities: |
- Legal and Fair Trade
- Understanding Environmental, Health, and Safety (EHS) Considerations and Regulatory Details
- Understanding and Providing Assistance Related to Corporate Social Responsibility (CSR) Implementation |
| Communication channels and response methods: |
- Signing the Supplier Commitment Letter
- Providing Products that Must Pass Inspection by an Accredited Third-Party Laboratory
- Incoming Material Inspection Sampling Sent to the Company's Laboratory for Monitoring
- Annual Evaluation of Suppliers and Contractors
- Establishing an Email Address and Contact Phone Number on the Company Website to Create a Smooth Communication Channel Between Suppliers, Contractors, and the Company |
| Contact person and contact information |
Shu-yu Kuo / Buyer
TEL: +886-6-5055858#176
E-mail: buyer@mail2.chieftek.com |
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| Important Issues of Concern: |
- Market Image
- Economic Performance
- Environmental Regulatory Compliance
- Investment |
- Product and Service Labeling
- Social Regulatory Compliance
- Product Liability Regulatory Compliance |
| The company's main responsibilities: |
- Comply with the latest regulations and policy revisions from regulatory authorities, promptly responding and adjusting the company's information disclosure format and content to meet legal requirements.
- Provide timely and accurate company information, committed to symmetrical disclosure of investment information.
- Maintain a long-term stable dividend policy to provide appropriate investment returns.
- Implement a sound financial strategy to uphold good corporate credit and operational performance. |
| Communication channels and response methods: |
- Annual Shareholders' Meeting
- Regularly hold conference calls and press conferences for institutional investors to announce financial reports and operational information.
- Publicly disclose significant information in real-time on the stock exchange's public information observation station and the company's website.
- For major events, in addition to disclosing information on the public information observation station and the company's website, issue press releases or hold press conferences as needed.
- Establish an email inbox and contact phone number on the company's website to create a smooth communication channel between investors and the company.
- Set up an Investor Relations Department for institutional investors.
- Conduct regular face-to-face meetings and conference calls with domestic and international institutional investors. |
| Contact person and contact information |
Po-chang Lee / CFO & Spokesperson
TEL: +886-6-5055858#110
E-mail:act07@mail2.chieftek.com
Flora Hsu / Special assistant to chairperson & CEO and Acting Spokesperson
TEL:06-5055858#103
E-mail:flora@mail2.chieftek.com |
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| Communication achievements with stakeholders |
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